Our Welfare and Advocacy
A healthier choice for a healthier you.
Staff Welfare
At the Bellevue Hospital, of critical importance is the well-being of staff members. Working with the mentally ill can be very taxing on an individual’s psyche. Therefore, the Hospital’s Social & Welfare Committees play a critical role in planning and implementing strategies to ensure the continued well-being of its staff members.
For several decades, the Social Committee has been instrumental in the planning and execution of the well sought-after staff outing, where staff members are allowed the opportunity to relax and enjoy a fun-filled day on the beach or any other destination of their choice with financial support from the Hospital’s Administration.
Fostering Well-being and Support
Staff Outings
Relax and unwind with our staff outings, allowing you to enjoy fun-filled days on the beach or other destinations of your choice. Financial support provided by the hospital's administration.
Annual Dinner and Awards
Join us for our annual dinner and awards function during the festive season. Celebrate Employee of the Year and honor retirees who have dedicated their service to the institution. Festive dinner packages available for staff unable to attend.
Christmas Carol Service
Share the spirit of Christmas with staff members, patients, and friends at our annual Carol Service held on the hospital grounds. Come together for a joyful celebration.
Cultural Day
Explore the rich diversity at Bellevue Hospital. Experience Cultural Day, where staff members showcase their cultures through food, clothes, history, and artifacts. Celebrate our unique heritage.
Support and Well-being
We stand with our Bellevue family during difficult times. Offering support during extended illness and bereavement, providing emotional support to all in need. Celebrating achievements and providing resources for personal growth.
Mental Health Focus
Good mental health is essential. We are committed to providing an environment that improves the quality of life for the mentally ill and supports our employees with coping mechanisms for job-related challenges.
Patient Advocacy
Admission Policy
- The BVH operates an Emergency Room which opens between the hours of 7:00am and 10:00pm daily.
- Only patients 18 years of age and older are admitted at the institution.
- Only patients with mental illnesses (cases non-forensic in nature) are admitted to the institution.
Visitor’s Guide
BVH welcomes all visitors to the institution and values feedback regarding the quality of service offered to our clients/patients. The institution has provided avenues for individuals to make suggestions, recommendations, etc., in order to ensure continued improvement in service delivery to our patients. To facilitate such dialogue, this Visitors’ Guide highlights the feedback mechanisms available, as well as other pertinent information for first-time visitors:
- BVH’s visiting hours are 10:00 am – 12noon & 4:00 pm – 6:00 pm
- Suggestion boxes are placed on each ward and in the reception area
- The Department of Patient Services (DPS) addresses all queries/ complaints /concerns as it relates to the patient. The department’s opening hours are from 8:30am – 5:00pm Monday – Thursday and 8:30-4:00pm on Fridays.
- Complaints may be expressed both formally (written) or informally (verbal). These are investigated and are pursued in accordance with the Client Complaint Mechanism stipulated by the Ministry Of Health.
- All medico-legal matters are also dealt with by the DPS. Patients and family members (next of kin) requesting any correspondence for themselves or a family member must sign the relevant authorization form in order for the commencement of the action requested.
- All medico-legal matters, except for those that can be addressed via simple letters, will take between 5 to 10 working days to complete.
Admission Policy
- The BVH operates an Emergency Room which opens between the hours of 7:00am and 10:00pm daily.
- Only patients 18 years of age and older are admitted at the institution.
- Only patients with mental illnesses (cases non-forensic in nature) are admitted to the institution.
Visitor’s Guide
BVH welcomes all visitors to the institution and values feedback regarding the quality of service offered to our clients/patients. The institution has provided avenues for individuals to make suggestions, recommendations, etc., in order to ensure continued improvement in service delivery to our patients. To facilitate such dialogue, this Visitors’ Guide highlights the feedback mechanisms available, as well as other pertinent information for first-time visitors:
- BVH’s visiting hours are 10:00 am – 12noon & 4:00 pm – 6:00 pm
- Suggestion boxes are placed on each ward and in the reception area
- The Department of Patient Services (DPS) addresses all queries/ complaints /concerns as it relates to the patient. The department’s opening hours are from 8:30am – 5:00pm Monday – Thursday and 8:30-4:00pm on Fridays.
- Complaints may be expressed both formally (written) or informally (verbal). These are investigated and are pursued in accordance with the Client Complaint Mechanism stipulated by the Ministry Of Health.
- All medico-legal matters are also dealt with by the DPS. Patients and family members (next of kin) requesting any correspondence for themselves or a family member must sign the relevant authorization form in order for the commencement of the action requested.
- All medico-legal matters, except for those that can be addressed via simple letters, will take between 5 to 10 working days to complete.
No-Food Policy
In order to protect our most vulnerable patients, the hospital has instituted a no-food policy. This means that visitors are not allowed to bring any form of food or drink for the patients. The hospital will continue to provide the nutritional needs required by each patient through their specified diets.